Featured portals
MySpot Carrier & MySpot Carrier Mobile Application
Carrier related support for MySpot Carrier & MySpot Carrier Mobile Application
MySpot Shipper Support
Shipper related support for MySpot Shipper.
Red-Help V2
Welcome! You can raise a request for Red-Help V2 using the options provided.
Critical/Emergency or After-Hours Support for Red or IT Help Desk – CALL: 317-960-3444 or 1-866-633-0851
EDI Support
Welcome! You can raise a request for EDI Support using the options provided.
Critical/Emergency or After-Hours Support – CALL: 317-960-3444 or 1-866-633-0851
Reporting Requests
Welcome! You can raise a request for Reporting Requests using the options provided.
IT Support
Welcome! You can raise a request for IT Support using the options provided.
Critical/Emergency or After-Hours Support for Red or IT Help Desk – CALL: 317-960-3444 or 1-866-633-0851
Suggested forms
Help with logging into MySpot Carrier
Help with Carrier Onboarding - carrieronboarding.spotinc.com
Request support for an issue.
Request for support for shipment tracking
{"xsrfToken":"87d7346f98d33b88054bc72ecb8eaa1c3f34b060_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/998c54bf-a817-4a96-94b8-b6ffbc62e341/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDUxY2JhMC01YjljLTQ4NTAtODQyMy1hYzExNzZlNmUxMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5OGM1NGJmLWE4MTctNGE5Ni05NGI4LWI2ZmZiYzYyZTM0MSI6WyJyZWFkIl19LCJleHAiOjE3NDYyMTkzOTAsIm5iZiI6MTc0NjIxODc5MH0.fP06oKPT9Z9xC6eUYogs-d_Zvf70vw7aozRBKY3YN4Q&client=3051cba0-5b9c-4850-8423-ac1176e6e134&mode=fit","logoId":"998c54bf-a817-4a96-94b8-b6ffbc62e341","isLogoAvailable":true,"helpCenterTitle":"MySpot Support","sharedPortalName":"MySpot Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"MySpot Support","sharedPortalName":"MySpot Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#696969","helpCenterTitleColor":"#000000","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=spotinc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"87d7346f98d33b88054bc72ecb8eaa1c3f34b060_lout","baseUrl":"https://spotinc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://spotinc.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3051cba0-5b9c-4850-8423-ac1176e6e134","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"27f9c821500342acadf4c27d445246db","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}