{"xsrfToken":"B76W-VSSS-3OZI-7XF6_e5f7e15ff9c77d4c2d346a446c8ff413379f49a9_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d5eafd64-69e2-4baf-9132-1e804e5f8f83/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDUxY2JhMC01YjljLTQ4NTAtODQyMy1hYzExNzZlNmUxMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ1ZWFmZDY0LTY5ZTItNGJhZi05MTMyLTFlODA0ZTVmOGY4MyI6WyJyZWFkIl19LCJleHAiOjE2NTMzNTUwNjQsIm5iZiI6MTY1MzM1NDQwNH0.whlrZe1OSjEKh8tXQqmw4zjTS7ZGe-rFK6q7LVeqpAQ&client=3051cba0-5b9c-4850-8423-ac1176e6e134&mode=fit","logoId":"d5eafd64-69e2-4baf-9132-1e804e5f8f83","isLogoAvailable":true,"helpCenterTitle":"Red Tech Support","sharedPortalName":"Red Tech Support Home","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Red Tech Support","sharedPortalName":"Red Tech Support Home","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#696969","helpCenterTitleColor":"#000000","useDefaultBanner":false,"isBannerAvailable":false},"sharedPortal":{"name":"Red Tech Support Home","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://spotinc.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center","name":"sd-main-portal-chat-header","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\",\n \"key\":\"sd-main-portal-chat-header-help_center\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.help_center\", \"title\":\"sd-main-portal-chat-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=&location=header&isMainPortal=true&xdm_e=https%3A%2F%2Fspotinc.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4NTc3N2ZjNmZmYTcwZjY3N2M0ZGVkOGY2YzQ4ZThmYWY2OWY2MTRjYWNhN2VjNWJlNzZiZTc4OWZjYzMyZGVmIiwiaXNzIjoiNWEzOWMyODYtNjFiOS0zNjQ5LWJmNTYtN2JlZTA1MzI4NWQyIiwiY29udGV4dCI6e30sImV4cCI6MTY1MzM1NTM2NCwiaWF0IjoxNjUzMzU0NDY0fQ.DQGwdXUd65xuhlKxy4WcVVFMNISBXKK8wa6Ck9q3o2Y\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjVhMzljMjg2LTYxYjktMzY0OS1iZjU2LTdiZWUwNTMyODVkMiIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9fSwiZXhwIjoxNjUzMzU1MzY0LCJpYXQiOjE2NTMzNTQ0NjR9.4s6Ik7h5vzGYeHrSD5Ilcu6RADzoOjfuWGzPXL1ljJY\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{}\",\n \"timeZone\":\"America/Indiana/Indianapolis\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://spotinc.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"3","key":"rt","name":"Red Trucks and Red Driver App","description":"<p>Welcome! *** Please Note: to Access the Red Driver App, You must be Booked on an Active Shipment.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false},{"id":"8","key":"help","name":"Internal Red Support","description":"<p>You're in the Red Core support board. If you have an issue for:</p>\n\n<p>Carrier Related Support - go <a href=\"https://spotinc.atlassian.net/servicedesk/customer/portal/3/group/-1\" class=\"external-link\" rel=\"nofollow noreferrer\">Here</a></p>\n\n<p>TMS Related Support - go <a href=\"https://spotinc.atlassian.net/servicedesk/customer/portal/11/group/-1\" class=\"external-link\" rel=\"nofollow noreferrer\">Here</a></p>","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/5","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false},{"id":"19","key":"hr","name":"Hardware Reqeust","description":"<p>Welcome! You can raise a request for Hardware Reqeust using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/19","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false},{"id":"11","key":"tmshelp","name":"TMS Support","description":"<p>Welcome! You can raise a Red-TMS Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false},{"id":"22","key":"demo","name":"TMS DEMO","description":"<p>Welcome! You can raise a request for TMS DEMO using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false},{"id":"21","key":"rtfr","name":"RED Tech Feature Request","description":"<p>Welcome! You can raise a request for RED Tech Feature Request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/21","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false},{"id":"18","key":"es","name":"EDI Support","description":"<p>Welcome! You can raise a request for EDI Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/18","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false},{"id":"20","key":"fin","name":"Finance/Reporting Requests","description":"<p>Welcome! You can raise a request for Finance/Reporting Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/20","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false}],"sortBy":"POPULARITY","limit":15,"total":8}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=spotinc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B76W-VSSS-3OZI-7XF6_e5f7e15ff9c77d4c2d346a446c8ff413379f49a9_lout","baseUrl":"https://spotinc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3051cba0-5b9c-4850-8423-ac1176e6e134","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}